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I just did the Discovery Firmware Upgrade, and now I cannot log into NeuroGuide. What Do I Do?
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Posted: 22 Jun, 2011
by: Milicia R.
Updated: 14 May, 2013
by: Milicia R.
This is occurring, because there is a new DLL that NeuroGuide .  There will be a new version of NeuroGuide shortly that will resolve this.  Until then, please run and install the following programs:

If NeuroGuide is located in Program Files(32 Bit systems, ie -  c:\Program Files\NeuroGuide) Please run the executable located here.
If NeuroGuide is located in Program Files (x86)(64 Bit systems, ie - c:\Program Files (x86)\NeuroGuide) Please run the executable located here.

If you need any help with this, please contact BrainMaster Technical Support* at 440-232-6000 Option 3



*When contacting BrainMaster Technical Support, please have your Serial Number ready, and make sure that your Affiliate Membership is up-to-date, so that we can provide you with complimentary support. 
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